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Refund Policy

Citizens’ High School is confident you will be happy with our program. In the unlikely event, you should wish to discontinue, Citizens’ High School will refund your tuition according to the following refund policy which meets the refund policy published by the DEAC (Distance Education Accreditation Council). You may request cancellation in any manner, but written request is recommended.

You may notify the school of your intent to cancel by mail, addressed to: Citizens’ High School, 1590 Island Lane, Suite 44, Fleming Island, FL 32003.

If Citizens’ is notified of cancellation within five (5) calendar days after midnight of the day on which the Enrollment Agreement is signed, the school will issue a full refund.

If Citizens’ is notified of cancellation after five (5) calendar days, but before any lesson has been submitted to Citizens’ for correction or evaluation, Citizens’ is entitled to a registration fee of 20% of the tuition, or $200.00, whichever is less, and any administrative fees applied. As part of the Student Protection Plan, Citizens’ will waive the registration fee of 20% of the total tuition or $200.00, whichever is less, and administrative fees if all course materials are returned to the school in original condition within thirty (30) days from midnight of the day on which the enrollment agreement is signed.

If Citizens’ is notified of cancellation after five (5) calendar days from midnight of the day on which the enrollment agreement is signed, and after one or more lesson assignments have been submitted to the school for grading, Citizens’ shall be entitled to the registration fee of 20% of the total tuition, or $200, whichever is less, and a percentage of the total tuition plus administrative fees applied. The percentage of the total tuition owed will be equal to the percentage of course materials mailed to the student out of the total number of courses needed to meet the program requirements, minus the amount of the registration fee and administrative fees applied.

  1. A student enrolled in the high school diploma program has three (3) years from the original date of acceptance to complete his or her program. This contract will cease to be in effect after three years from the original date of acceptance. No requests for refunds will be considered thereafter.
  2.  A student enrolled in the individual course program has one (1) year from the original date of acceptance to complete courses taken individually. This contract will cease to be in effect after one year from the original date of acceptance. No requests for refunds will be considered thereafter.
  3. This policy is based upon the total tuition cost of the program. The percent of the program completed shall be the coursework received by the student as compared to the total coursework to be sent to Citizens’ High School.

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